October 1, 1979 -276- PROBLEMS AND MESSAGES
TYPES OF PROBLEMS
16 PROBLEMS AND MESSAGES ________________________
16.1 Types of Problems ______________________
As with all large-scale software systems, the FRESS user may at
some point encounter a "bug" in the FRESS program. This problem
may manifest itself in several ways:
• A command may not work as expected. Before seeking aid, check
the appropriate FRESS manual and be sure the nature of the
command used is fully understood. If there are still
questions, contact a member of the FRESS staff (see Section
1.2).
• If any messages are received and the user does not feel
responsible for the indicated error, it may also indicate a
problem in the file. The command should first be repeated to
make certain it was not mistyped or that a transmission error
between the terminal and the computer was not the cause. The
user should then make a note of the last few commands executed
(saving the listing from the terminal session if possible) and
contact a FRESS staff member.
• If the explanation of a message below says "contact FRESS
staff" there is a possibility that one or more active files
have something wrong with them. The user should always do a
REVERT in case the previous edit was the cause of the problem
and make a note of the last commands executed. A member of the
FRESS staff should then be contacted to determine the nature of
the problem.
FRESS Resource Manual Release 9.1
TYPES OF PROBLEMS
16 PROBLEMS AND MESSAGES ________________________
16.1 Types of Problems ______________________
As with all large-scale software systems, the FRESS user may at
some point encounter a "bug" in the FRESS program. This problem
may manifest itself in several ways:
• A command may not work as expected. Before seeking aid, check
the appropriate FRESS manual and be sure the nature of the
command used is fully understood. If there are still
questions, contact a member of the FRESS staff (see Section
1.2).
• If any messages are received and the user does not feel
responsible for the indicated error, it may also indicate a
problem in the file. The command should first be repeated to
make certain it was not mistyped or that a transmission error
between the terminal and the computer was not the cause. The
user should then make a note of the last few commands executed
(saving the listing from the terminal session if possible) and
contact a FRESS staff member.
• If the explanation of a message below says "contact FRESS
staff" there is a possibility that one or more active files
have something wrong with them. The user should always do a
REVERT in case the previous edit was the cause of the problem
and make a note of the last commands executed. A member of the
FRESS staff should then be contacted to determine the nature of
the problem.
FRESS Resource Manual Release 9.1
