October 1, 1979 INTRODUCTION
SUPPORT
1.2 SUPPORT ___________
N O T I C E
FRESS was developed at Brown, and is currently supported only
by a part-time student programmer. There are still bugs in
FRESS, particularly in the editor, which sometimes causes it
to act unpredictably. It is possible for bugs in the editor
to directly damage a FRESS file to a point that necessitates
assistance from the FRESS staff. The lack of FRESS support
may sometimes delay a user, in that there is not enough
manpower to service all system-related problems as soon as
they are reported. Any potential FRESS user should be aware
that because of this, and related problems, he is more "on his
no own" than if he uses other software. There is also __
commitment to support FRESS __________ __ _______ _____ in the event that hardware
substantially different from the current IBM line is acquired.
contact the FRESS staff There are two ways in which users can _______________________:
(1) In writing or by telephone, through the Department of
Computer Science [(401) 863-3300], Box 1910, Brown
University, Providence, Rhode Island 02912; and
(2) Online, through the "FRESS-communication" facility. If
in the FRESS environment, it can be invoked simply be
typing ".frscomm" or ".help". While in CMS, the user
access can get ______ to FRESS by issuing the CMS command
"LIBRARY FRESS" (this is unnecessary if the user has
already been in the FRESS environment during the current
terminal session).
The "FRESS-communications" facility allows the user to send a
message to the FRESS staff and/or a copy of a FRESS file that does
not appear to be working the way the user intended it to. If a
should not use it again file is sent, the user _______________________ until contacted by
the FRESS staff.
standard way for the FRESS staff to communicate There is also a _______________________________________________
with all FRESS users ____________________. When FRESS is invoked, the first line typed
has two dates. The first refers to the date when the current
FRESS version (e.g., "version 9.1") was created, and the second
(in parenthesis) indicates the last time that the ".info" command
macro was updated. By typing ".info," the FRESS users can find
out any current news.
FRESS Resource Manualnual Release 9.1 Section 1.2 -- 3
SUPPORT
1.2 SUPPORT ___________
N O T I C E
FRESS was developed at Brown, and is currently supported only
by a part-time student programmer. There are still bugs in
FRESS, particularly in the editor, which sometimes causes it
to act unpredictably. It is possible for bugs in the editor
to directly damage a FRESS file to a point that necessitates
assistance from the FRESS staff. The lack of FRESS support
may sometimes delay a user, in that there is not enough
manpower to service all system-related problems as soon as
they are reported. Any potential FRESS user should be aware
that because of this, and related problems, he is more "on his
no own" than if he uses other software. There is also __
commitment to support FRESS __________ __ _______ _____ in the event that hardware
substantially different from the current IBM line is acquired.
contact the FRESS staff There are two ways in which users can _______________________:
(1) In writing or by telephone, through the Department of
Computer Science [(401) 863-3300], Box 1910, Brown
University, Providence, Rhode Island 02912; and
(2) Online, through the "FRESS-communication" facility. If
in the FRESS environment, it can be invoked simply be
typing ".frscomm" or ".help". While in CMS, the user
access can get ______ to FRESS by issuing the CMS command
"LIBRARY FRESS" (this is unnecessary if the user has
already been in the FRESS environment during the current
terminal session).
The "FRESS-communications" facility allows the user to send a
message to the FRESS staff and/or a copy of a FRESS file that does
not appear to be working the way the user intended it to. If a
should not use it again file is sent, the user _______________________ until contacted by
the FRESS staff.
standard way for the FRESS staff to communicate There is also a _______________________________________________
with all FRESS users ____________________. When FRESS is invoked, the first line typed
has two dates. The first refers to the date when the current
FRESS version (e.g., "version 9.1") was created, and the second
(in parenthesis) indicates the last time that the ".info" command
macro was updated. By typing ".info," the FRESS users can find
out any current news.
FRESS Resource Manualnual Release 9.1 Section 1.2 -- 3
